At Ritz, we promote a culture of transparency, openness and dialog. Our work environment is based on engagement, respect and diversity, always with the utmost rectitude, compliance and ethics.
If you are faced with a suspicious situation, have doubts about an attitude or procedure, witness a violation of our Code of Ethics or want to make a complaint, feel encouraged to report the problem through one of our help channels. All situations reported will be treated seriously, professionally and assessed responsibly and impartially.
To guarantee the integrity of the process, Ritz has a partnership with Ouvidor Digital, providing employees and business partners with an external, neutral and specialized platform. The Ritz Ethics Channel is available 24/7 to receive reports of concerns, suspicions and reports of violations of our Code of Ethics and Conduct.
You can use the Ethics Channel by the following means:
Website: Digital Ombudsman
WhatsApp: (31) 98947-7889
Phone call: 0800 591 2070
Feel safe to share your concerns. At Ritz, your voice is heard and valued.