{"id":60735,"date":"2024-06-14T09:46:52","date_gmt":"2024-06-14T12:46:52","guid":{"rendered":"https:\/\/bisque-bison-688002.hostingersite.com\/atencion-al-cliente\/"},"modified":"2026-02-26T09:36:13","modified_gmt":"2026-02-26T12:36:13","slug":"atencion-al-cliente","status":"publish","type":"page","link":"https:\/\/www.ritzbrasil.com\/es\/atencion-al-cliente\/","title":{"rendered":"Atenci\u00f3n al cliente"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=\u00bbstretch_row_content_no_spaces\u00bb content_placement=\u00bbmiddle\u00bb bg_type=\u00bbimage\u00bb parallax_style=\u00bbvcpb-default\u00bb bg_image_new=\u00bbid^51460|url^https:\/\/www.ritzbrasil.com\/wp-content\/uploads\/2024\/06\/ritz-ferramentas-garantia-1902&#215;650-1.jpg|caption^null|alt^Ritz Ferramentas &#8211; Garantia|title^Ritz Ferramentas &#8211; Garantia|description^Ritz Ferramentas &#8211; Garantia\u00bb bg_image_repeat=\u00bbno-repeat\u00bb bg_override=\u00bbex-full\u00bb css=\u00bb.vc_custom_1733424368217{margin-top: -80px !important;padding-top: 325px !important;padding-bottom: 325px !important;}\u00bb][vc_column][\/vc_column][\/vc_row][vc_row css=\u00bb.vc_custom_1718053980564{margin-top: 50px !important;}\u00bb][vc_column]<div id=\"ultimate-heading-301869dc0b9bb2b36\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-301869dc0b9bb2b36 uvc-3042  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-301869dc0b9bb2b36 h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"--font-weight:theme;color:#ff9900;\">Atenci\u00f3n al Cliente<\/h2><\/div><\/div>[vc_empty_space height=\u00bb25px\u00bb][vc_row_inner gap=\u00bb30&#8243;][vc_column_inner][vc_column_text css=\u00bb\u00bb]<\/p>\n<p data-start=\"146\" data-end=\"353\">En <strong data-start=\"149\" data-end=\"157\">Ritz<\/strong>, estamos comprometidos con ofrecer productos y servicios de alta calidad. No obstante, entendemos que, ocasionalmente, pueden surgir no conformidades que requieren nuestra atenci\u00f3n especializada.<\/p>\n<p data-start=\"355\" data-end=\"513\">Para garantizar un an\u00e1lisis adecuado y una resoluci\u00f3n eficiente de cualquier situaci\u00f3n, le solicitamos que registre sus datos en el formulario a continuaci\u00f3n.<\/p>\n<p data-start=\"515\" data-end=\"694\">Una vez realizada la evaluaci\u00f3n, nuestro equipo se pondr\u00e1 en contacto para orientarlo sobre el procedimiento correspondiente, as\u00ed como para brindarle actualizaciones y soluciones.<\/p>\n<p data-start=\"696\" data-end=\"821\">Agradecemos su colaboraci\u00f3n y la confianza depositada en <strong data-start=\"753\" data-end=\"761\">Ritz<\/strong>. Juntos, podemos garantizar la excelencia que usted merece.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_separator color=\u00bbcustom\u00bb css=\u00bb\u00bb accent_color=\u00bb#ededed\u00bb][vc_empty_space height=\u00bb25px\u00bb][\/vc_column][\/vc_row][vc_row][vc_column width=\u00bb1\/6&#8243;][\/vc_column][vc_column width=\u00bb2\/3&#8243;][vc_column_text css=\u00bb\u00bb]\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f60707-o1\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"60707\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/es\/wp-json\/wp\/v2\/pages\/60735#wpcf7-f60707-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulario de contacto\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"60707\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f60707-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><label> CNPJ<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"CNPJ\"><input class=\"wpcf7-form-control wpcf7-number wpcf7-validates-as-number\" aria-invalid=\"false\" value=\"\" type=\"number\" name=\"CNPJ\" \/><\/span><\/label>\n<\/p>\n<p><label> Empresa<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"empresa\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"empresa\" \/><\/span><\/label>\n<\/p>\n<p><label> Nombre del solicitante<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Tel\u00e9fono m\u00f3vil<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"celular\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"celular\" \/><\/span> <\/label>\n<\/p>\n<p><label> Tel\u00e9fono<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"telefone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"telefone\" \/><\/span><\/label>\n<\/p>\n<p><label> Tu direcci\u00f3n de correo electr\u00f3nico<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> N\u00famero de serie<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"numero-serie\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"numero-serie\" \/><\/span> <\/label>\n<\/p>\n<p><label> N\u00ba de factura<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"nota-fiscal\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"nota-fiscal\" \/><\/span> <\/label>\n<\/p>\n<p><label> Foto del producto - Formatos: pdf|doc|jpg|gif<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"anexo-foto\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".pdf,.doc,.jpg,.gif\" aria-invalid=\"false\" type=\"file\" name=\"anexo-foto\" \/><\/span><\/label>\n<\/p>\n<p><label> Descripci\u00f3n de la no conformidad<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"descricao\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Describe detalladamente el incumplimiento, incluyendo toda la informaci\u00f3n pertinente. Cuantos m\u00e1s detalles proporciones, m\u00e1s r\u00e1pido y preciso ser\u00e1 el an\u00e1lisis.\" name=\"descricao\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Env\u00eda\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/vc_column_text][\/vc_column][vc_column width=\u00bb1\/6&#8243;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=\u00bbstretch_row_content_no_spaces\u00bb content_placement=\u00bbmiddle\u00bb bg_type=\u00bbimage\u00bb parallax_style=\u00bbvcpb-default\u00bb bg_image_new=\u00bbid^51460|url^https:\/\/www.ritzbrasil.com\/wp-content\/uploads\/2024\/06\/ritz-ferramentas-garantia-1902&#215;650-1.jpg|caption^null|alt^Ritz Ferramentas &#8211; Garantia|title^Ritz Ferramentas &#8211; Garantia|description^Ritz Ferramentas &#8211; Garantia\u00bb bg_image_repeat=\u00bbno-repeat\u00bb bg_override=\u00bbex-full\u00bb css=\u00bb.vc_custom_1733424368217{margin-top: -80px !important;padding-top: 325px !important;padding-bottom: 325px !important;}\u00bb][vc_column][\/vc_column][\/vc_row][vc_row css=\u00bb.vc_custom_1718053980564{margin-top: 50px !important;}\u00bb][vc_column][vc_empty_space height=\u00bb25px\u00bb][vc_row_inner gap=\u00bb30&#8243;][vc_column_inner][vc_column_text css=\u00bb\u00bb] En Ritz, estamos comprometidos con ofrecer productos y servicios de alta calidad. No obstante, entendemos que, ocasionalmente, pueden surgir no conformidades que requieren nuestra atenci\u00f3n&hellip;<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-60735","page","type-page","status-publish","hentry","description-off"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Atenci\u00f3n al cliente - Equipamentos de Manuten\u00e7\u00e3o e Seguran\u00e7a para o Setor El\u00e9trico - Ritz Brasil<\/title>\n<meta name=\"description\" content=\"Nos comprometemos a ofrecer productos y servicios de alta calidad. 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